Author Topic: Hi / (AMD Strange Problem)  (Read 7930 times)

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kvex

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Hi / (AMD Strange Problem)
« on: January 16, 2017, 05:59:31 PM »
Hello everyone, I don't know if I am in the right location to ask for help but maybe here are few smart guys that could help me to solve this problem.

I have a laptop model : HP G72 - b40SQ
with switchable graphics but somehow AIDA64 is showing to me that the integrated graphic card is disabled.
Dedicated : AMD Mobility Radeon HD 5470
Integrated : Intel HD Graphics

But this doesn't bother me, there is another problem that bothers me which is the fact that when I install latest video driver which is
amd-catalyst-15.7.1-with-dotnet45-win7-64bit, OpenGL games such as Lineage II, World of Tanks are not working and I am getting crash with error "Service stopped working" with atiumdag.dll.
When I install an oldest driver ati_catalyst_10.7beta_opengl_es2.0_win7_vista.exe all games are working but the image in game is shaking.
This problem started 1 month ago, until 1 month ago i didn't had such problems, I'm wondering if is a hardware problem or a software problem or a BIOS problem.
I want to add that i've reflashed the BIOS just in case.
I want to add that I have clean installed Windows 7 - 64 bit
I tried even Windows 10 - 64 bit

I have got few dxdiag64 reports :

Latest driver 15.7.1 : http://www.megafileupload.com/8gpq/DxDiag64.txt

Old driver 10.7beta : http://www.megafileupload.com/8gpr/DxDiag64olddriver.txt

There are few differences that I've noticed between the two of them
1.     
15.7.1 : Display Memory: 173 MB
10.7beta : Display Memory: 3559 MB
2.
15.7.1 driver version
     Name: AMD Mobility Radeon HD 5000 Series
Device ID: PCI\VEN_1002&DEV_68E0&SUBSYS_143D103C&REV_00\4&136621A8&0&0008
   Driver: n/a
10.7beta driver version
     Name: ATI Mobility Radeon HD 5400 Series
Device ID: PCI\VEN_1002&DEV_68E0&SUBSYS_143D103C&REV_00\4&136621A8&0&0008
   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1047 (English), 7/19/2010 03:20:10, 7195648 bytes
   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 7/19/2010 02:05:06, 53248 bytes
   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6126 (English), 7/19/2010 02:06:26, 265728 bytes
   Driver: C:\Windows\system32\atiumd64.dll, 8.14.0010.0768 (English), 7/19/2010 02:13:00, 5099008 bytes
   Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0267 (English), 7/19/2010 01:53:58, 2785792 bytes
   Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0022 (English), 7/19/2010 02:38:58, 120320 bytes
   Driver: C:\Windows\system32\atiicdxx.dat, 5/11/2010 20:42:08, 205156 bytes
   Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 7/19/2010 01:37:36, 54272 bytes
   Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 7/19/2010 01:37:36, 54272 bytes
   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1054 (English), 7/19/2010 02:06:50, 335872 bytes
   Driver: C:\Windows\system32\atiumd6a.cap, 7/19/2010 01:51:34, 543664 bytes
   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 7/19/2010 02:38:24, 12288 bytes
   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 7/19/2010 02:43:06, 143360 bytes
   Driver: C:\Windows\system32\atiapfxx.blb, 7/19/2010 02:43:16, 63416 bytes
   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1062 (English), 7/19/2010 02:39:56, 203264 bytes
   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1062 (English), 7/19/2010 02:40:26, 462336 bytes
   Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2562 (English), 7/19/2010 02:38:42, 421376 bytes
   Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 7/19/2010 02:38:20, 59392 bytes
   Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3851.39017 (English), 7/19/2010 02:40:34, 446464 bytes
   Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.10071 (English), 7/19/2010 03:10:46, 20701696 bytes
   Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.0737 (English), 7/19/2010 02:03:30, 5378560 bytes
   Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.0737 (English), 7/19/2010 02:03:46, 51200 bytes
   Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.0737 (English), 7/19/2010 02:03:38, 44544 bytes
   Driver: C:\Windows\system32\atipblag.dat, 6/15/2010 22:28:58, 2857 bytes
   Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6126 (English), 7/19/2010 02:05:40, 30208 bytes
   Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6126 (English), 7/19/2010 02:05:52, 39424 bytes
   Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6126 (English), 7/19/2010 02:06:36, 14848 bytes
   Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6126 (English), 7/19/2010 02:06:32, 18432 bytes
   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 21:35:28, 118784 bytes
   Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0292 (English), 7/19/2010 02:27:44, 4463616 bytes
   Driver: C:\Windows\SysWOW64\atiumdag.dll, 8.14.0010.0768 (English), 7/19/2010 02:18:38, 3975680 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0267 (English), 7/19/2010 01:48:24, 3058688 bytes
   Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 7/19/2010 01:37:32, 52736 bytes
   Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 7/19/2010 01:37:32, 52736 bytes
   Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1054 (English), 7/19/2010 02:06:44, 237568 bytes
   Driver: C:\Windows\SysWOW64\atiumdva.cap, 7/19/2010 01:48:00, 543664 bytes
   Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2562 (English), 7/19/2010 02:38:36, 356352 bytes
   Driver: C:\Windows\SysWOW64\Oemdspif.dll, 6.15.0006.0006 (English), 7/19/2010 02:38:28, 278528 bytes
   Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 7/19/2010 02:38:16, 43520 bytes
   Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.10071 (English), 7/19/2010 02:51:18, 15802368 bytes
   Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0292 (English), 7/19/2010 02:35:48, 3826688 bytes
   Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.0737 (English), 7/19/2010 02:02:22, 4323840 bytes
   Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.0737 (English), 7/19/2010 02:03:44, 46080 bytes
   Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.0737 (English), 7/19/2010 02:03:36, 44032 bytes
   Driver: C:\Windows\SysWOW64\atipblag.dat, 6/15/2010 22:28:58, 2857 bytes
   Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6126 (English), 7/19/2010 02:05:36, 22528 bytes
   Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6126 (English), 7/19/2010 02:05:46, 30208 bytes
   Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6126 (English), 7/19/2010 02:06:28, 16896 bytes
   Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6126 (English), 7/19/2010 02:06:34, 12800 bytes
   Driver: C:\Windows\atiogl.xml, 7/1/2010 06:11:24, 21866 bytes
   Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 2/3/2009 20:52:06, 51200 bytes
   Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 2/18/2009 17:55:22, 332288 bytes
   Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6126 (English), 7/19/2010 02:06:34, 12800 bytes
   Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1036 (English), 7/19/2010 02:42:14, 594432 bytes
   Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1036 (English), 7/19/2010 02:42:56, 513024 bytes
   Driver: C:\Windows\system32\coinst.dll, 1.00.0002.0001 (English), 7/19/2010 02:04:28, 55296 bytes

I want to add that when i want to open GPU_Caps_Viewer_1.32.0.1 i get this error.


 Problem Event Name:   APPCRASH
  Application Name:   GpuCapsViewer.exe
  Application Version:   1.32.0.1
  Application Timestamp:   58501cd7
  Fault Module Name:   amdocl12cl.dll
  Fault Module Version:   0.8.0.0
  Fault Module Timestamp:   55c05457
  Exception Code:   c0000096
  Exception Offset:   012cd53c
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Please help me.

Stefan

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Re: Hi / (AMD Strange Problem)
« Reply #1 on: January 16, 2017, 09:32:58 PM »
As you might have noticed i had a similar HP G62 long time ago.

At first you need to install the hybrid driver from HP.
Afterwards you can update Catalyst as you like, but never touch the Intel driver again.
Go to http://www.station-drivers.com to get a bunch of old Catalyst versions.

Regarding OpenGL use my old atioglxx.dll work-around
Actually you should collect different versions of atioglxx.dll and store them somewhere.


kvex

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Re: Hi / (AMD Strange Problem)
« Reply #2 on: January 17, 2017, 01:13:30 AM »


Somehow my intel gpu is disabled I don't know how and why is disabled. What i've got is only ATI gpu that is working except what i have told you above.


Quote
Regarding OpenGL use my old atioglxx.dll work-around
Actually you should collect different versions of atioglxx.dll and store them somewhere.

the url for atioglxx.dll download is not working anymore, could you upload it somewhere else?
« Last Edit: January 17, 2017, 01:16:44 AM by kvex »

Stefan

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Re: Hi / (AMD Strange Problem)
« Reply #3 on: January 17, 2017, 04:40:53 PM »
AIDA is a read-only tool?
Use device manager to activate iGPU

Get the hybrid driver here:
http://support.hp.com/us-en/drivers/selfservice/identify?q=g72&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2

Don't have that old atioglxx.dll anymore.
As i said grab old Catalyst versions from
http://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=select&id=64&lang=fr

Here are some experts for old ATI rigs:
http://www.rage3d.com/index.php